Terms & Conditions – trust88 Platform Rules

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and trust88 ("trust88", "the Platform", "we", "us", "our") governing your access to and use of the trust88 website at trust88.win and all associated services, games, and features offered thereon.

By accessing the trust88 platform, creating an account, making a deposit, or participating in any game or promotion, you unconditionally accept these Terms in their entirety. If you do not agree with any part of these Terms, you must cease using the trust88 platform immediately and close your account.

These Terms are to be read in conjunction with the trust88 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the complete agreement between you and trust88.

To register and use the trust88 platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. trust88 strictly prohibits access by minors. Where required, trust88 reserves the right to request age verification documentation before processing any deposit or withdrawal.
• You must be a natural person acting in your personal capacity. Corporate entities, trusts, and other legal persons are not permitted to hold player accounts.
• You must not be a resident of or physically located in any jurisdiction where online gambling is prohibited by applicable law at the time you access the platform.
• You must not be an employee, contractor, director, or close family member of any person employed by trust88 or any of its affiliated game providers.
• You must not have previously been self-excluded from trust88 or any affiliated platform, or have had an account closed by trust88 for a material breach of these Terms.

trust88 reserves the right to conduct identity and age verification checks at any time. Failure to complete verification within a reasonable period as requested may result in account suspension and withholding of withdrawals pending verification.

Each player is permitted to hold only one (1) registered account with trust88. The creation of multiple accounts by the same individual — whether under the same or different personal details — constitutes a material breach of these Terms and may result in immediate termination of all associated accounts and forfeiture of all balances therein.

When registering, you must provide accurate, current, and complete information. You must promptly update your account information if any details change. trust88 is not liable for any loss arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account will be deemed to have been conducted by you. If you suspect your account has been accessed without your authorisation, you must notify trust88 immediately via live chat support.

All financial transactions on the trust88 platform are conducted in Malaysian Ringgit (MYR). trust88 supports deposits and withdrawals via a range of Malaysian payment channels including Touch n Go eWallet, Boost, and internet banking via Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank, subject to availability at the time of transaction.

Deposits are credited to your trust88 account wallet upon successful confirmation by the payment provider. trust88 is not responsible for delays caused by third-party payment processors. Minimum and maximum deposit amounts are as published on the deposit page and may be revised by trust88 from time to time.

Withdrawals are subject to the following conditions:

• You must have completed identity verification before your first withdrawal can be processed.
• Withdrawals may only be made to a payment method registered in your own name. Trust88 does not process withdrawals to third-party accounts under any circumstances.
• Any balance derived from bonus funds remains subject to applicable wagering requirements and cannot be withdrawn until those requirements are met in full.
• trust88 reserves the right to conduct enhanced due diligence on withdrawal requests above certain thresholds, and may request supporting documentation before processing.

trust88 does not charge fees on standard withdrawal requests. Processing times vary by VIP tier and payment method, as published in the relevant account section.

trust88 offers promotional bonuses from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spins, and referral rewards. Each promotion is subject to its own specific terms and conditions, which are published on the relevant promotion page and incorporated into these Terms by reference.

Unless stated otherwise in the specific promotion terms, the following general bonus conditions apply to all trust88 promotions:

• Bonus funds must meet the specified wagering requirement before any portion of the bonus or winnings derived from bonus funds may be withdrawn.
• Only one welcome bonus is available per person, household, IP address, and payment method. Attempts to claim multiple welcome bonuses will result in forfeiture of all bonus amounts and may lead to account closure.
• trust88 reserves the right to withdraw, amend, or cancel any promotion at any time, with or without prior notice, and without liability to affected players.
• Any evidence of bonus abuse, collusion, or irregular betting patterns designed to exploit promotional terms will result in immediate forfeiture of all bonus balances and suspension of the account.

All games available on the trust88 platform are operated using certified random number generators (RNG) or, in the case of live dealer games, by professionally trained dealers under controlled conditions. Published return-to-player (RTP) percentages are accurate and based on long-run statistical outcomes; individual session results will vary.

In the event of a disconnection during a live game round, trust88's system will attempt to complete the round on your behalf based on the last confirmed game state. Where a definitive outcome cannot be determined, the bet may be voided and the stake returned to your account wallet. trust88 is not responsible for disconnections caused by your internet service provider or device.

Sportsbook bets are subject to the specific sports betting rules published within the sportsbook section of the platform. In all cases, the decision of trust88 in relation to game outcomes and bet settlements is final and binding.

The following conduct is strictly prohibited on the trust88 platform and constitutes grounds for immediate account suspension, forfeiture of all balances, and, where applicable, referral to the relevant authorities:

• Providing false, misleading, or fraudulent information at registration or during any identity or payment verification process.
• Using software, scripts, bots, or any automated tools to interact with the platform or games in a manner not intended for human players.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to guarantee or manipulate outcomes.
• Attempting to exploit software errors, glitches, or system vulnerabilities. Any winnings obtained through known glitches will be voided.
• Engaging in any conduct that constitutes money laundering, terrorist financing, or any other criminal financial activity using the trust88 platform.
• Accessing or attempting to access another player's account without authorisation.

All content on the trust88 platform — including but not limited to software, game content, text, graphics, logos, images, audio-visual material, and the trust88 brand — is the intellectual property of trust88 or its licensed suppliers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the trust88 platform solely for personal entertainment purposes. You must not reproduce, redistribute, modify, create derivative works from, or commercially exploit any content from the trust88 platform without prior written consent from trust88.

To the maximum extent permitted by applicable law, trust88 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the trust88 platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.

trust88 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. trust88's total aggregate liability to you for any single claim shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

The collection, use, and storage of your personal data by trust88 is governed by the trust88 Privacy Policy, which is available at trust88.win/privacy-policy. By using the trust88 platform, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

trust88 complies with applicable data protection legislation in the jurisdictions in which it operates. Player data is not sold to third parties and is only shared with trusted service providers where necessary to deliver platform services or comply with legal obligations.

trust88 is committed to promoting responsible gaming. 21+ The platform is for adults aged 21 and above only. trust88 provides tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and voluntary self-exclusion.

If you wish to self-exclude from the trust88 platform, contact the support team via live chat. Self-exclusion requests are processed promptly and will remain in effect for the period you specify, with a minimum period of six (6) months. During a self-exclusion period, trust88 will take all reasonable steps to prevent you from accessing your account.

For further information on responsible gaming tools and support resources, please visit the trust88 Responsible Gaming page.

trust88 reserves the right to amend these Terms at any time. Amendments will be published on this page with an updated effective date. Where changes are material, trust88 will endeavour to notify registered players via the email address associated with their account.

Your continued use of the trust88 platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must close your account and withdraw any remaining balance before the effective date of the changes.

These Terms shall be construed and governed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms that cannot be resolved through trust88's internal dispute resolution process shall be referred to binding arbitration in accordance with the rules of a recognised arbitration body. Nothing in this clause shall prevent either party from seeking urgent injunctive relief from a court of competent jurisdiction.

These Terms are published in English. In the event of any conflict between an English version and a translated version, the English version shall prevail.

If you have any questions or concerns regarding these Terms and Conditions, you may contact the trust88 support team via:

• Live Chat: Available 24/7 via the live chat widget on the trust88 platform.
• Email: [email protected] (plain text — not a clickable link).

trust88 aims to acknowledge all written enquiries within two (2) business days and to provide a substantive response within five (5) business days.